Privacy Notice - Customers
Yaskawa Electric (Thailand) Co. Ltd.
Yaskawa Electric (Thailand) Co. Ltd., (“Company”) respects the privacy rights of individuals who have a relationship with the Company as its customers. In compliance with the Personal Data Protection Act B.E. 2562 (2019), the Company has issued this Privacy Notice to inform customers about the collection, use, and disclosure ("processing") of their personal data as follows:
1. Data Subjects
This Privacy Notice applies to the processing of personal data of customers.
"Customer" refers to potential customers, current customers, and former customers, including natural persons and individuals acting on behalf of a corporate customer, such as directors, consultants, executives, employees, agents, and other related persons (collectively referred to as "customers" or "you").
If the Company needs to collect your personal data to enter into a contract, fulfill contractual obligations, or comply with legal requirements, failure to provide such personal data may result in the Company being unable to process your request due to legal obligations or other relevant impacts.
The Company may receive third-party personal data, such as representatives or coordinators. Please inform such individuals about this Privacy Notice and obtain their consent if required unless legal exceptions apply.
If you provide documents containing special categories of personal data, such as religious beliefs or health information, to establish a legal relationship or conduct transactions with the Company, the Company does not intend to collect such data unless permitted by law. Appropriate measures, such as redaction or anonymization, will be applied to protect your personal data.
2. Personal Data Collected
The Company collects only necessary personal data for processing purposes, categorized as follows:
- 2.1 Personal information: Name, surname, nickname, gender, photograph, date of birth, age, nationality, national ID number, passport number, official document details, etc.
- 2.2 Contact information: Address, email, phone number, etc.
- 2.3 Financial information: Bank account number, payment details, tax documents, etc.
- 2.4 Special categories of personal data: Religious beliefs, health information, criminal records, biometric data, etc.
- 2.5 Other identifiable data: Video footage, contact records, system usage data, etc.
3. Sources of Personal Data
The Company collects personal data through the following means:
- 3.1 Directly from you, such as through communications, presentations, quotations, contracts, meetings, website usage, and after-sales service.
- 3.2 External sources, such as government agencies (e.g., Department of Business Development), websites, social media, data providers, and affiliated companies.
4. Purpose of Personal Data Processing
The Company processes your personal data based on legal grounds, including consent, contractual necessity, legal obligations, legitimate interests, legal claims, or other lawful bases, for the following purposes:
- 4.1 Pre-contractual activities: Communication, presentations, quotations, contracts, meetings, etc.
- 4.2 Qualification verification: Identity verification, document review, etc.
- 4.3 Contract performance: Product and service management, service provision, problem resolution, training, etc.
- 4.4 Internal management: IT system development, business planning, budgeting, etc.
- 4.5 Legal compliance: Fraud prevention, anti-money laundering, tax compliance, etc.
- 4.6 Legitimate interests: Public relations, business planning, risk management, governance, audits, crime prevention, fraud investigations, dispute resolution, litigation, etc.
- 4.7 Marketing activities: Data analysis, product development, surveys, etc.
5. Disclosure of Personal Data
The Company may disclose your personal data to the following entities :
- 5.1 Government agencies: Revenue Department, Department of Business Development, Customs Department, courts, Legal Execution Department, Royal Thai Police, etc.
- 5.2 External organizations: Affiliated companies, business partners, legal advisors, financial consultants, auditors, IT service providers, etc.
6. Transfer of Personal Data to Foreign Countries
If it is necessary to transfer your personal data to a foreign country, the Company will comply with data protection laws and implement appropriate measures to ensure data protection and that you can exercise your data protection rights as required by law.
7. Retention Period
The Company will retain your personal data only for as long as necessary, considering processing purposes and legal requirements. For example, the Company may retain personal data for up to 10 years after the termination of your relationship or last contact with the Company.
8. Security Measures
The Company will maintain the confidentiality and security of your personal data through technical, physical, and organizational measures in accordance with legal requirements to prevent data breaches.
9. Data Subject Rights
Under applicable laws, you have the following rights regarding your personal data:
- (1) Right to Withdraw Consent
- (2) Right to Access Personal Data
- (3) Right to Data Portability
- (4) Right to Object to Processing
- (5) Right to request erasure of personal data
- (6) Right to restrict processing
- (7) Right to Rectify Personal Data
- (8) Right to lodge a complaint with the competent authority
To exercise these rights, the Company may request additional information for identity verification. Some rights may be restricted by law, and the Company may deny requests in certain cases, such as legal compliance or protection of others' rights and freedoms. If the Company denies your request, reasons for the denial will be provided.
10. Contact Information
If you have any questions regarding personal data processing, please contact the Company at:
Yaskawa Electric (Thailand) Co. Ltd.
Address : 59, 1st - 5th Floor, Flourish Building, Soi Ratchadapisek 18, Ratchadapisek Road, Huaykwang, Bangkok 10310
Email : [email protected]
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