Privacy Policy

Last modified : January 23, 2024

YASKAWA ELECTRIC (THAILAND) CO., LTD. (“We”) has issued an announcement. This privacy policy to inform you (“user” or “you”) of the Privacy Policy Details of information collection, use or disclosure according to the Act. Personal information protection 2019 “PDPA” (Personal Data Protection Act) because we are very aware of the importance of customer information. You can be confident that the information provided to us has appropriate security measures and is as safe as possible. The explanation is divided into important topics as follows;

1. Information we collect automatically

When you visit the YASKAWA THAILAND website, our servers automatically record information that your browser sends. Such information may include the IP Address of your device. Browser type and version Operating system type and version the language you have chosen to use or the website pages you have visited the length of time those websites are visited Information you search for on our website Date and time of visit and other statistics

The information collected automatically is used to identify potential violations and create statistical information about the use of the YASKAWA THAILAND website. This statistical information is not collected in a way that would identify any individual user of the YASKAWA THAILAND website system

2. Collection of personal information

You can visit the YASKAWA THAILAND website without telling us who you are or revealing any information that would allow others to specifically identify you. However, you will be asked to provide certain personal information (such as your name, , company, position and your email)

If you wish to use certain functions of the YASKAWA THAILAND website, we receive and store any information that you provide to us, which you acknowledge when you fill out forms on the YASKAWA THAILAND website, when available. Those information needs may include the following:

  • Personal information such as first name, last name, company, position.
  • Contact information such as email, address, telephone number.
  • Other information that you consent to send to us, such as articles, pictures, animations, suggestions, and any other information that is considered personal information according to personal data protection laws, etc.

    You can choose not to provide us with your personal information. But you will not be able to use certain functions of the YASKAWA THAILAND website.

3. Personal information management

You can delete the personal information we have collected about you. The personal information that you can delete will change according to changes to the YASKAWA THAILAND website. However, once you have deleted your personal information, we may retain an unaltered copy of personal information in our records for the necessary period. You can contact us at your convenience.

4. Collection of personal information

We will retain your personal data for the period necessary to comply withour legal obligations, resolve disputes, and to enforce our contracts andterms and conditions. Unless it is necessary to continue collecting or asrequired by law. We may use aggregated information obtained from yourpersonal data to update or delete it, but we will not use it in any way thatwould identify you personally. When the storage period expires Personaldata will be deleted. Therefore, the right to request access, the right torequest deletion, the right to request correction. Right to request dataportability It will become unenforceable once the storage period has expired.

We have measures strict security to support maximum data security, electronic security certification on the SSL (Security Socket Layer) standard approved for websites by CA (Certificate Authority) is encrypted to protect information such as personal information and others.

5. Use and processing of collected personal information

To make the YASKAWA THAILAND website and services available to youor to comply with legal obligations. Therefore, we need to collect some ofyour personal information. If you do not allow us to collect the informationwe request. We may not be able to provide you with the product orservice you have requested. Some of the information we collect isobtained from you directly through the YASKAWA THAILAND website.However, we may collect your personal information from other sources,including social media, email. Personal information we collect from youmay be used for the following purposes.

  • To send marketing communications or promotional information.
  • To respond to inquiries and offer support.
  • To solicit feedback from users.
  • To improve the user experience.
  • To post or publicize your satisfaction with our products and services.
  • To enforce our terms and conditions and policies.
  • To protect from unwanted and dangerous users.
  • To respond to legal claims and avoid damages.
  • To operate and manage the YASKAWA THAILAND website and services.
  • To participate in any other activities related to the YASKAWA THAILAND website and services.

We certify that Personal information will not be taken. that we have collected Go distribute or sell information Strictly given to outsiders who are not involved. Except in the following cases:

  • a. Has received your permission
  • b. For legal reasons

6. Personal data retention period

We will retain your personal information only for as long as required by law or as necessary for the purpose of collecting such information. We will delete or destroy personal information when it is seen that the data collection is not necessary for the stated purpose.

7. Use of cookies (Cookies)

Cookies (Cookies) are information that a website sent to the web browser of the service provider. To make customers comfortable in using the website Including helping to study the behavior of visitors to the platform as a whole and use it to develop a website that is easier to use, faster and more efficient.

Customers can refuse the use of cookies by selecting the appropriate settings on their browser. However, we would like to inform you that if you refuse the use of cookies It may affect your ability to use or access all of our functionality.

8. Amendments to the Personal Data Protection Policy

We will review and update this Privacy Policy from time to time. To comply with changes in service provision Operating under the law We will disclose the policy to customers through the website. clearly as appropriate When visiting the website or receive service from us Please read the Personal Data Protection Policy every time for your own benefit.

9. How to contact us

If you have any questions, suggestions, or want additional details about To announce the privacy policy or to exercise your rights, please contact

[email protected]

10. Deleting user accounts

In case the user wants to delete the user account. You can notify the team to request deletion of your user account at any time. By sending an email to [email protected] to proceed with deleting the user account After deleting the user account Your personal data on the server will be wiped and cannot be recovered.

In case you have any questions Any suggestions? About this privacy policy We are happy to answer any questions. Listen to suggestions This will be beneficial to improving our services further. You can contact us at 02 017 0099 or contact us (